Order Cancellation Policy

When your order is entered it can ship as earlier as the next business day.  Order cancellation requests must be done online by logging into your account and going to the menu Orders ( My Account / Orders ) and clicking on the CANCEL button during the first hour from the time you placed the order. A cancellation request will be sent and will need to be approved by one of our Customer Representatives. After one hour from the time you placed an order, online cancellation requests are not available, please call Customer Service 479-636-1200, press 1 to speak with a representative, during Monday-Thursday 8.00am – 5.00pm CST, Friday 8.00am-3.00pm CST (If the order is already being handled or in shipping process it will not be able to be cancelled).

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